Client Support
Experience maximum enjoyment from your state-of-the-art smart home with monthly support plans from Pro Install AV.
You’ve made a serious investment in your new home technology, and now you want the peace of mind that comes from knowing you and your loved ones will be able to enjoy it to its fullest for years to come. That’s where our ongoing, care packages come in.
Available for all our home automation, cinema, and security systems, each plan guarantees that you’ll have access to all of the following:
Freedom
To choose from three different levels of support plan.
Simple-to-use Online Support Hub
Making it quick and easy to get your problems solved.
Rapid response Guaranteed
From your dedicated support team, available via phone, email, and online.
Enjoy Round-the-Clock Protection with Remote Monitoring and Alerts
Imagine the freedom of never having to worry about the condition of your smart home technology, knowing all too well that any issues will be automatically dealt with the moment they arise.
Our 24/7 monitoring system guarantees just that, affording you even greater peace of mind than our standard care packages.
This innovative new system carefully and constantly monitors all of your smart home technology to guarantee that it performs at its optimum best at all times. If it spots a problem, your dedicated support team are immediately alerted, and can get to work on solving the problem behind the scenes, often with no need to trouble you about the details.
In addition, you will also have access to a unique power management app, enabling you to reboot any piece of your smart home setup simply by clicking a button on your smartphone.
