Complete AV maintenance and support solutions with guaranteed rapid response and first contact resolution on the majority of issues with your audio visual systems, software, and hardware.
Bespoke AV Maintenance Services for London Businesses, Property Developers, and Homeowners
- You’re a new build property developer or contractor looking to add value to your project by providing clients with ongoing ad-hoc AV support and regular maintenance checks for their state-of-the-art systems.
- You’re a homeowner searching for a London AV maintenance service you can rely on to find and fix faults in no time.
- You’re a business for whom keeping your audio visual equipment in good working order is critical to your success.
If any of the above ring true for you, you’re in the right place. At Pro Install AV we provide a comprehensive range of pro-active maintenance, on site repairs, and remote Audio Visual support services for businesses, developers, and individual clients alike, all with Service Level Agreements (SLAs) tailored to suit the level of support you need.
Audio Visual Maintenance for London Property Developers, Electrical Engineers and Building Contractors
You’ve just landed that exclusive new contract to develop a new residential estate or commercial premises, and as part of that contract, you’ve agreed to not only install state-of-the-art audio visual systems, but to provide regular servicing and ongoing after-sales support for those very same systems.
There’s just one problem: You simply lack the time, resources, or technical expertise to deliver a level of multi-room audio repair and support and regular AV servicing that positively reflects the kind of high standards your business is renowned for.
The good news, is that you don’t have to. By outsourcing your multi-room AV services to us, you’re working with dedicated specialists who share your commitment to premium quality service and support your customers can really depend on.
Multi Room Audio Visual Support and Maintenance for Businesses
In today’s high-tech society, audio visual systems play a vital role in countless mission-critical meetings, conferences, and presentations. So it goes without saying that businesses need a system that is 100% reliable, 100% of the time.
After all, even the slightest of problems with an AV system can have far reaching, detrimental consequences for the businesses who depend on them.
That’s where we come in. At Pro Install AV London we provide ongoing AV maintenance and support solutions customised to suit the needs and demands of your business.
Ongoing AV Maintenance for London Homeowners
You’ve just moved into a new property and find that the Multi-Room AV system just isn’t up to scratch and therefore needs repairing, upgrading, or simply replacing altogether. Or maybe you’ve found that the London AV maintenance service you previously used just didn’t quite deliver everything they said they would.
Whatever the situation, we’re here to help.
For a full quote on fully bespoke multi-room audio visual maintenance and support packages, contact us today on +44(0)20 7096 0078.
How we work
Long before we get to work on providing fast, efficient, expert support for all your multi-room audio visual systems, our London AV maintenance specialists take the time to really develop a solid understanding of both your property and your existing set-up.
By meeting with us, you enjoy the peace of mind that comes from knowing you’re working with a support provider who truly gets what you’re about, and who shares your ambition for reliable, effective solutions that help you and your clients to meet every need, goal, and expectation.
Full AV System Analysis
As part of our initial consultation with you, we’ll arrange for one of our highly skilled, fully qualified support engineers to visit you or your client on site, and carry out a comprehensive assessment of your existing AV installation.
This helps us to ensure that we gain an even better understanding of how to deliver exactly the kind of support you need, when you need it, whilst also guaranteeing that you receive a quote that is fair, accurate, and affordable.
Once you’re confident that we’ve got everything covered, we’ll work with you on creating a full SLA (Service Level Agreement) which clearly sets out all of the following:
- Response times
- Amount of annual pro-active maintenance visits to your premises
- Required access to premises and individual rooms
- Level of support provided
- Reporting process.
Along with any maintenance requirements unique to your business or industry.
Round-the-Clock Reporting and Support
Our easy-to-use online system comes with a highly intuitive interface through which you, your employees, or your customers can login 24/7/365 to report issues. By doing so, you’ll immediately alert a member of the Pro Install AV support team, who will contact you at the first available opportunity to get your system up and running again.
Remote Support via Telephone
Most common AV issues can be dealt with swiftly and efficiently via remote telephone support from our fully qualified engineers.
With a rapid response guaranteed, our experts are on hand when you need us to troubleshoot faults and provide first call resolution on the majority of issues.
Regular Servicing and Preventative Maintenance
As part of our ongoing contract with you, our AV engineers will visit you on site at pre-agreed intervals to carry out a full service and health check of your system. By doing so, we can prevent many system faults long before they happen, avoiding costly repairs and significantly increasing the lifespan of your hardware.
Software Updates and Hardware Upgrades
The ever-developing growth of technology means that in time, even the most sophisticated of systems need upgrading if their to offer customers the very best value for money, the highest levels of reliability, and full compatibility with new technology.
We can monitor the latest developments from your system manufacturers, and arrange complete, ongoing updates as they’re released.
Complete AV System Design
Of course, a lot of audio visual maintenance issues can be avoided by simply designing a quality system in the first place. At Pro Install AV, that’s what we do best; using industry leading systems, software and hardware to create reliable, efficient AV solutions with all of the following features:
- Power conditioning with filtering
- Premium grade cables for reliability and durability
- Thermal management
- Separation of front and back-end electronics for ease of use
- Components supplied by the world class manufacturers.
One-Off Event Support
You’re planning your annual conference or hosting a high-tech launch party for your latest product and need ad-hoc audio visual support for the big event.
Talk to Pro Install AV, and we’ll arrange for our highly skilled engineers to be on site before, during, and after your event, providing complete set-up, ongoing support, and safe removal of your AV set-up.